PRIVACY POLICY
At Tommy Popcorn, we believe every story deserves to be told, but some things are best kept under wraps – like your personal information.
Just as Tommy meticulously guarded his secret popcorn recipes, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your data when you interact with our website.
1. Information We Collect
When you visit Tommy Popcorn (the “Site”), make a purchase, or sign up for our newsletter, we collect certain information to ensure a smooth and personalized experience. This includes:
Personal Identifiable Information (PII):
Contact Information: Name, email address, shipping address, billing address, phone number (when you make a purchase or create an account).
Payment Information: Payment card details (processed securely by third-party payment processors; we do not store full card numbers).
Account Information: If you create an account, we store your username and password.
Non-Personal Identifiable Information:
Browse Data: IP address, browser type, operating system, referring URLs, pages viewed, and the time and date of your visit. This helps us understand how you interact with our Site.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your Browse experience, remember your preferences, and analyze site traffic.
2. How We Use Your Information
We use the information we collect for various “scenes” of our operation:
Order Fulfillment: To process your purchases, confirm your orders, and ship your delicious Tommy Popcorn bundles.
Customer Service: To respond to your inquiries, provide support, and resolve any issues you may encounter.
Account Management: To manage your user account, allowing you to track orders and view your purchase history.
Marketing and Communications: To send you newsletters, promotions, and updates about new flavors or special offers (if you have opted in).
Site Improvement: To analyze website usage, troubleshoot problems, and improve the functionality and content of our Site, ensuring it’s always ready for its close-up.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We share your information only with trusted third parties who help us deliver our services. These “crew members” are bound by confidentiality agreements and are prohibited from using your personal information for any purpose other than providing services to Tommy Popcorn. They include:
Payment Processors: To securely handle transactions.
Shipping Carriers: To deliver your orders.
Marketing and Analytics Services: To help us understand our audience and improve our communications.
Legal and Security Partners: When required by law or to protect our rights, property, or safety.
We will never sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
4. Your Choices & Rights
You have control over your personal information. You can:
Access and Update: Access and update your personal information by logging into your account or contacting us directly.
Opt-Out of Marketing: Unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us.
Cookies: Set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that if you disable or refuse cookies, some parts of the Site may become inaccessible or not function properly.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers, and sensitive information (like payment details) is transmitted using encryption technology. While no method of transmission over the Internet or electronic storage is 100% secure, we strive to protect your data with commercia